Warranty Policy

We are confident that you will love our products. That is why we offer a unique 90-Day Trial Period for any gemstone mat. You have 90 days to test, try, and experience the wonderful benefits of our unique product. If, for any reason, you aren’t satisfied within 90 days, you can send it back to us; though, we fully expect you to love our product the day it arrived. We are proud to say we have less than 1% returns within this 90-day trial period.

Register your Warranty!

At HealthyLine, we are proud of the triple-stage quality control standards we employ to ensure that every product we manufacture is strong and durable.

For international orders, the customer is responsible for shipping both ways for any returns or exchanges, regardless of the reason.

 

Contact Us

Contact Information For Warranty Service

You can contact HealthyLine for warranty service by emailing support@healthyline.com. Be prepared to provide proof of purchase and describe the issue.
For any returns and related mailing, the shipping address is:
HealthyLine
925 Shepherd Ave,
Brooklyn, NY 11208

Working hours of the warehouse : Mon-Fri 9 am -5 pm

Please note: If you need help to get a less expensive return shipping rate for FedEx service—please contact us at support@healthyline.com for assistance.

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